Unfortunately, at this time, none of my O365 users are close to the password expiration, so I can not check your suggestions but I will do it whenever the opportunity arises. Only after some time on mobile devices, when they started to require a new password, then MFA worked. However, the MFA mechanism did not work (there was no request for logon confirmation). Nor OneDrive caused problems in the Modern Authentication window. After changing the passwords, neither Outlook Of course, it was a lot before my password expired. I changed my password on my computer yesterday (I am using O365 account too). I did not mention it, but we have MFA enabled, which may be important in this matter. However, I can say that if this happens to someone, it happens every time his password expires. I'm not sure if this happens to all O365 users, but for most, yes. Visit the dedicated forum to share, explore and If you have feedback for TechNet Subscriber Support, Click here to learn more. Please remember to mark the replies as answers if they helped. )Īny updates, please feel free to post back. Microsoft does not guarantee the accuracy of this information. ( Please Note: Since the web site is not hosted by Microsoft, the link may change without notice. Before you modify it,īack up the registry for restoration in case problems occur You can try adding EnableADAL value to test the results. One link here which was reported helpful by many users. This helps eliminate whether the problem lies on any third party add-ins. Please exit Outlook, press Win key + R to open the Run command, type outlook.exe /safe and then press Enter. We can try opening Outlook in safe mode to see if the issue continues. Please refer toĭoes this issue happen to all O365 accounts? How does user update the password? Normally, we can go to File > Account Settings > Account Settings. >when a user change his password, Outlook and OneDrive show the login window (the modern authentication dialog) where a new password should be entered. Currently, I haven't found official articles about this issue.
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